Within 7 days of your Delivery, you are free to schedule your pickup time and an email confirmation will be sent to you. In that email there is a reschedule button, because life can happen! Click on that button to reschedule if you need to. […]
FAQ Category: Pick up service
After you are done unpacking take advantage of our pick up service. You have so many things on your list to do while getting settled into your new place. You might have some questions related to pick up that you want answered first.
Can you do a partial pick up of my totes to clear some space for me while I unpack?
We recommend that you Request an Extension right away! However, if the totes are not available for additional rental days, we will deny the extension request. We understand that this will be stressful for you so we will do our best to accommodate. We encourage you to get in touch with us as soon as you realize […]
What if I miss a Pick up Appointment?
There is no way you should miss a pick up appointment as we have taken many steps to avoid this: You chose the Pick up day that worked for you You scheduled a Pick up Time that worked for you The system sent you a confirmed time email and gave you the option to put […]
When are totes picked up?
A common question is wanting to know when are totes picked up. When you place your order online, you select your pick up Date. Within 7 days of your pick up date, you can Schedule your Pick up all on your own! We typically deliver every day of the week. You will select a one […]
Can I drop off my order instead?
Sorry, our shop is not set up to accept customers, plus we are on the road for most of the day! Our pick up rates are very reasonable and in some cases FREE if you are local to us.. So we apologize that you are not able to drop off my order instead of getting […]
How much is delivery & pick up?
Delivery and pick up charges are calculated based on distance from our shop in Blaine, MN. Delivery and pick up are 2 separate charges, as there are 2 separate addresses with different set ups. If your address is within 15 miles of our shop in Blaine, delivery is free! This includes the following areas: Blaine Coon […]