A common question is wanting to know when are totes picked up. When you place your order online, you select your pick up Date. Within 7 days of your pick up date, you can Schedule your Pick up all on your own! We typically deliver every day of the week. You will select a one hour window of time that works the best for you. After receiving your request, we will double check our calendar and confirm. You will receive an email confirmation. If you click on the attachment in the email, it will even put the time in your online calendar! Then the system automatically sends you an automated reminder via email AND text 24 hours in advance, and then we typically text you when we are on our way too. So you be involved during the whole process!